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An
auto responder will send a standard text message
to anyone who sends an email to an address at
your domain that you specify. Applications include
sending confirmations of orders and letting
clients know if you are out of the office.
Your
auto responders can be set up and modified using
the Auto Responders page.
Creating
An Auto Responder
To create an auto responder click 'Create Auto
Responder' on the Auto Responders page. Select
the email address that you wish to apply the
auto responder to from the drop down list, note
that the email address must first be defined
as a mailbox or forward before an auto responder
can be applied to it. Enter the subject of the
auto response and the body of the email, you
can place '%S' anywhere in here which will be
replaced with the subject of the original message
in the response. Click 'Create Auto Responder'
to apply the auto responder. When an email is
sent to the address you specified, the reply
which you entered with be returned. The original
message will be routed normally to the mailbox
or destination of the forward active on that
address.
Modifying
An Auto Responder
To change the configuration for an auto responder
click the corresponding 'Modify' link in the
listing on the Auto Responders page. Make the
appropriate changes to the auto responder and
click 'Modify Auto Responder'. The configuration
will be updated on the server.
Deleting
An Auto Responder
To delete an auto responder, click the 'Delete'
link corresponding to it in the listing on the
Auto Responders page. You will be asked to confirm
this action before the auto responder is actually
deleted. On confirmation the auto responder
will be removed from the address.
Note
that an auto responder will not reply to the
same sender more that once every hour. This
is necessary to avoid recurring bounces caused
by unsolicited mail with invalid return addresses.
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